Privacy policy.

The Canine Concierge respects your privacy and is committed to protecting your personal data. This notice explains what information we collect, how we use it, and your rights under UK data protection law (GDPR).

Information We Collect

We may collect:

• Your name, email, phone number, and address

• Dog’s name, breed, age, health details, vaccination status, microchip number

• Emergency contact information

• Payment information

How We Use Your Information

Your data is used to:

• Deliver our concierge services efficiently

• Schedule appointments and reminders

• Provide personalised recommendations for health, food, travel, and training

• Communicate important updates about your dog

Data Storage & Security

• All client information is securely stored, with restricted access.

• We use password protection and standard encryption measures to safeguard data.

Data Sharing

We only share your information when necessary to provide services, e.g. contacting a groomer or trainer, and always with your consent.

Data Retention

• We keep your data for the duration of your subscription, plus 2 years after you leave our service, unless otherwise requested.

Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent at any time

To exercise your rights, contact [your email].

Agreement Confirmation

By checking the Puppy Profile form checkbox, you acknowledge that you have read and understood this Privacy Notice.